Question 1

How long does a repair take?

Accepted Answer

Most repairs are done the same day. Display replacement usually 1–2 hours, battery replacement usually about 1 hour. For more complex issues (water damage, logicboard) we'll get back to you with a timeline.

Question 2

How much does an iPhone display repair cost?

Accepted Answer

Prices depend on the model. You'll see the exact price live as soon as you pick the device and repair — no hidden costs and always with a 1-year warranty.

Question 3

What warranty do you give on repairs?

Accepted Answer

Repairs with original parts come with a 1-year warranty on the replaced part. For lower-cost premium (third-party) parts the warranty is 3 months. If the same fault returns within that period, we repair it again at no charge.

Question 4

Where does the bike courier go?

Accepted Answer

Our bike courier covers Basel and surroundings (postcodes 4051–4059). Outside this area, we recommend the pre-paid postal service — insured Switzerland-wide.

Question 5

What happens to my data?

Accepted Answer

We treat your data carefully: repairs are performed without accessing your private data whenever possible. Please back up your device before handing it over — iCloud or Samsung Cloud is ideal.

Question 6

Do you use original or OEM parts?

Accepted Answer

Depending on availability we use original or OEM parts (manufacturer quality). On request we can also fit lower-cost premium third-party parts. You can specify your preference when booking — original parts cost a little more but come with a 1-year warranty; premium parts are cheaper, with a 3-month warranty.

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