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Buying a Used Phone in Switzerland: The Complete Guide

Second-hand, used or refurbished? We show you where to safely buy a used phone in Switzerland, what to look out for and how to avoid bad purchases.

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Contents

A new smartphone quickly costs over a thousand francs, yet loses massive value in its very first year. If you buy used, you save several hundred francs and often get a device that is barely distinguishable from a new one. For that to work out, you need to know where to buy and what to look out for.

Private purchase or dealer: the crucial difference

On classified-ad platforms you buy from private individuals: no warranty, no right of return and no certainty that the battery or display is really fine. In the worst case, the device is still iCloud-locked or was stolen.

A specialist dealer inspects every device before selling it, is liable for defects and takes it back if something is wrong. At remarket.ch every smartphone goes through an 80-point diagnosis with the PhoneCheck software, and you get a 1-year warranty and a 14-day right of return. So the premium over a private purchase is not for the device, but for the peace of mind.

What to check with every used purchase

  • Battery health: The battery is the most important wear part. From around 85 percent remaining capacity you are in the green zone; below that you should factor in a battery replacement.
  • Display and housing: Scratches in the glass are more than cosmetic, they weaken the display. Look for an honest condition description with photos.
  • SIM lock and activation lock: The device must be SIM-lock-free and the screen lock (iCloud or Google account) must be removed.
  • Function test: Camera, microphone, speakers, Face ID or fingerprint sensor, Wi-Fi and mobile network should all be tested, ideally with documentation.
  • Warranty and right of return: Without both, you carry the full risk alone.

Second-hand, used, refurbished: what's the difference?

In Switzerland the terms are often mixed up. Refurbished means: professionally tested, cleaned, repaired where necessary and sold with a fresh warranty. A second-hand device from a private seller is simply a used device sold as is. The difference is not in the device itself, but in the testing and the protection you get.

How much can you save?

As a rule of thumb: a model that is one to two years old often costs 30 to 50 percent less used than its original retail price, while technically it is still at a very high level. The biggest bargains are found on predecessor models shortly after a new generation launches, and in the outlet with discounted single items.

Buying used also protects the environment

The majority of a smartphone's environmental footprint comes from manufacturing, not from use. Every device that gets a second life saves raw materials, energy and e-waste. So you not only save money, you extend the life of technology that has long since been produced.

Conclusion

Buying used is almost always worth it when the conditions are right: a tested device, transparent condition, warranty and right of return. That is exactly what specialist Swiss providers are for. Browse our smartphone range; every device is certified-tested and ready to ship.

Frequently asked questions

Is a used phone from a dealer safer than from a private seller?
Yes. A dealer tests the device, is liable for defects and provides a warranty and right of return. With a private purchase you carry the full risk yourself, including hidden defects or activation locks.
How much battery capacity should a used phone still have?
From around 85 percent remaining capacity you are in the green zone. At remarket.ch you can see the measured battery health directly on each device listing.
What warranty do used phones come with at remarket.ch?
Refurbished devices come with a 1-year warranty, plus a 14-day right of return and free shipping.
Can I trade in my old phone when buying?
Yes. Through remarket.ch's buy-back you can sell your old device or trade it in directly; the payout is made express within 24 hours after inspection.
Old device in a drawer? Get your price now.

Instant quote in 2 minutes, payout within 24 hours after inspection. Or buy certified refurbished with a 1-year warranty and 14-day returns.

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